Hopora
Support
Lost progress, a purchase that did not restore, or a bug worth reporting — write to us and include your device model and OS version.
Frequently asked
I bought “Remove ads” and switched phones. How do I get it back?
Open the pause menu and use Restore purchase. The receipt is read from the App Store or Google Play account you bought it with, so sign in with that account first.
Does my progress sync between devices?
No. Score, banked sparks, unlocked couriers and outfits are stored locally on the device. Whether an OS backup carries them over depends on your own backup settings.
Do I have to watch ads to play?
No. The two rewarded ads on the result screen are optional, and interstitials appear at the earliest on every third restart with at least 90 seconds between them.
How do I change my personalised-ads choice?
Pause menu → Privacy options. Players in the EEA, the UK and Switzerland see Google's consent form on first launch and can reopen it there at any time.
Can I play without an internet connection?
Yes. The whole game runs offline. A connection is only used to request ads and to talk to the store for purchases.
How do I delete my data?
Uninstalling the game removes the local save. We hold no account and no server-side copy of your progress.